HappyBrands is taking a short break
Reviews
-
Kym on Jul 1, 2019
5 out of 5 starsGreat service and communication. Would highly recommend. Pleasure to deal with.
-
Jac on May 14, 2019
5 out of 5 starsthis thing is adorable. beyond my expectations. so cute. thank you!
-
-
-
-
Laura on Feb 9, 2019
5 out of 5 starsI absolutely love this item except for the fact it’s on a bead! For the price I would expect better quality.
-
Tracy on Feb 7, 2019
5 out of 5 starsAdorable and arrived on time. These make great gifts because they are easy to care for and don’t take up much room. You can give it along with a $.99 spray bottle from the dollar store and it’s a complete gift for a friend or coworker and even with a little window light will survive on a desk at work
-
Tracy on Feb 7, 2019
5 out of 5 starsOrdered this as a gift. When it arrived it was so cute it actually made me giddy . I ended up ordering one for myself . Even more delicate and sparkly than in the picture
-
Amy on Feb 5, 2019
5 out of 5 starsThis made the cutest gift for my roommate. Will buy from this store again.
-
Maurice on Jan 28, 2019
1 out of 5 starsvery bad quality. worth maybe $2.
Happy Brands responded on Feb 1, 2019
Customer placed order and it shipped immediately. A bad review was left then customer asked for refund. I replied immediately to solve the issue and it has been 4 days and I have not heard back. As stated in the listing a tiny amethyst + air plant in a handmade gift box was received, as stated in description each one is unique, size and color may differ. I am very disappointed customer did not contact me prior to writing a bad review. With over 300+ 5 STAR reviews my goal is for my customers to be very happy with their purchase! It is disappointing as a shop owner to have this kind of negativity on my site without resolve.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
I LOVE custom orders. Just convo me!
Care instructions
Take your new friend out of the box immediately.
Soak plant for 5-10 minutes, shake excess water off.
Gently place plant in the LUCKY holster (metal wire ring) on the crystal.
You may need to push plant to get it in Holster.
You can squeeze Holster gently to secure.
Sometimes this can be a little tricky as air plants vary in size. Holster may be bent for shipping and can easily be moved.Good air circulation is essential which makes our Holster the perfect home.
Water me 1-3 times a week depending on dryness.
Excessive moisture at base can cause harm & root rot.
Plants with thicker leaves just swirl in water for 20 seconds, don't let base get super soaked. Plants love indirect, bright sunlight. Indoors is best 50-90.
Gift wrapping and packaging
All crystals except large Selenite and larger pieces come in a darling gift box with directions and healing messages for your crystal.
We are happy to include a note. Please be sure to leave a note at check out with the following.
What do you want the note to say?
Who is this from?
Wholesale availability
Absolutely! We love wholesale.
contact us via convo or you can email Marci
hello@luckyairplant.com
Sizing details
Sizes are approximate. We are dealing with nature here and all crystals and plants are unique with different size and shapes. If you are very concerned how it will look please message us prior to ordering. If you want something very specific please let us know.
Help! My package has not arrived
We usually ship same day or next day on most items. Most U.S shipments take 3-5 business days via USPS First Class Mail and 1-3 business days USPS Priority Mail. Please allow additional time for delivery to Alaska, Puerto Rico, Hawaii, other U.S Territories, PO boxes, or APO/FPO addresses. I will also send you a USPS tracking number for every purchase. You can track your package on USPS's website. Keep in mind that it can take 24 hours for the tracking information to update.
Also USPS First Class is not a real tracking system. It pretty much will just show when it ships and when it arrives. Please be patient.
Oh no my holster came off, the plant is missing, or the crystal has broken
This is terrible and we are so very sorry. Although this rarely happens we want to know and make it right! Please contact us with pictures and we will get it taken care of. If the holster has come off of the crystal I can teach you how to easily repair, send repair kit or you can send it back to us for a repair. Please send a picture with your damaged product with in 3 days of receiving product.
I personally pick every plant for every order. The crinkle packing for the crystal sometimes camouflages the plant. Please dig in there it should be there. I promise!
Check out our awesome set up video for your crystal + air plant
Please check our ABOUT page for a great HOW-TO video!
Shipping & Cancellation
Most of our orders will ship within 1-2 business days.
Most days our mail carrier comes about 11am. If your order is placed before 10am it will most likely get out that day!
For this reason we do not guarantee cancellations.
We find people love our speedy shipping. Please be sure to convo us with any questions.
I need to return my purchase please. RETURNS, more info
We hope this is not the case but please contact us within 3 days of delivery so we can assist and figure something out. If you do need to return please keep in mind that the entire order must be returned in like new condition in the same gift box/packaging. You will be responsible for any damage or items that may be missing. Shipping and insurance will be your responsibility as well. We do not refund shipping charges. Please realize we are a very small company and returning items although at times necessary cost our business, time and money. Before you purchase please make sure this will be something you will love. Fertilizer and Plants may not be returned. Thank you!